Lululemon

Enabling global growth through a design system grounded in people, process, and pixels.
Enabling global growth through a design system grounded in people, process, and pixels.
At a glance
At a glance

ROLE

Design Lead · via Publicis Sapient

TIMELINE

6 months · January to June 2025

Team

Audit conducted solo, with creative direction oversight. Build delivered with two senior designers, a supporting design lead, and dedicated animation and prototyping support.

SCOPE

Design system audit · Phased scale roadmap · NA, EMEA, Asia

I OWNED

The audit methodology, the Figma API audit tooling, and the stress-testing and refinement of the universal component architecture

The challenge

Lululemon's redesign needed a system that could hold across three regions, and the one it had was already drifting apart platform by platform.

What I did

Audited the system across people, process, and pixels, building the component inventory programmatically, then led my team through stress-testing the universal component library against the languages most likely to break it and refitting most of it to hold up long term.

The outcome

A phased scale roadmap the client aligned on through facilitated working sessions, and a refit library that shipped. The launched app and e-commerce experience closely reflect what my team delivered.

TL;DR

A design system serving multiple platforms and markets doesn't break all at once. It drifts, one platform-specific workaround at a time, until teams are rebuilding what already exists under different names. With a redesign in motion and global ambitions ahead, Lululemon needed to know how far the drift had gone and whether the system could scale. I led the audit, then worked with my team to stress-test and refine the universal component foundation until it fit the realities of three markets.
Continued on request
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My takeaway — and what that means for you

Design systems fail through ownership and workflow before they fail through components, so audits I run now start with people and process before any file is opened. If your system has scaled past its governance, or your components look finished but haven't met what your markets will actually put in them, this is the playbook: quantify the drift, locate the cause, and pressure-test at the source.