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Pfizer

Earning marketers' trust through a dashboard experience grounded in data integrity and clarity.
Earning marketers' trust through a dashboard experience grounded in data integrity and clarity.
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At a glance
At a glance

ROLE

Design Lead · Via Publicis Sapient

TIMELINE

Year-long engagement · 2024

Team

Led a senior and two junior designers alongside a Creative Director, partnering directly with Pfizer's marketing stakeholders.

SCOPE

Two dashboard experiences · enterprise platform integration · WCAG-compliant

I OWNED

End-to-end UX, from initial brainstorm through product and engineering collaboration, client presentation and feedback, iteration, and shipped final designs

The challenge

Give Pfizer's marketing teams reliable, at-a-glance visibility into campaigns, projects, and performance, in one place they could trust.

What I did

Led end-to-end UX on a centralized dashboard experience built around two principles: data integrity as a design constraint, and progressive disclosure that serves quick scanners and deep investigators from the same views.

The outcome

A real-time, WCAG-compliant dashboard experience built for trust at a glance, with reusable components built for what comes next.

TL;DR

A dashboard doesn't fail by being wrong; it fails when people stop trusting it. I built Pfizer's to be trusted: data provably accurate, each view shaped around the decision behind it, the whole picture readable at a glance.
Continued on request
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My takeaway — and what that means for you

Dashboards fail quietly: not when they're wrong, but when people stop believing them and go check somewhere else. Designing from the decision inward, with data integrity treated as a constraint rather than a data team's problem, is how you build the one screen people actually keep open. If your teams are exporting to spreadsheets to double-check your product, that's the signal.